• Property Administrator

    Job Locations US-Costa Mesa
    Job ID
    Posted Date
    1 week ago(12/4/2018 2:45 PM)
    Customer Service/Support
    Regular Full-Time
  • Overview

    SteelWave is a leading vertically integrated real estate investment manager, owner and operator, with a comprehensive portfolio of commercial assets in the western United States.  As investors and operators with a long-standing presence in our core markets—Northern California, Southern California, Denver, and Seattle —SteelWave has been providing high-quality properties to tenants and brokers, and solid returns to investors, for over four decades.  Since 1973, SteelWave has acquired and developed 379 real estate assets at a cost of $9B. We currently have 11.3 million SF of assets under management valued in excess of $2.4B.




    The Property Administrator (PA) will report directly to the Senior Property Manager for Property Management in the Orange County area and support the on-site Property Management Team. The primary responsibilities of the position will be to assist the Senior Property Manager in the management, maintenance and operation of three Commercial projects located in Orange County, CA.  One of the properties is currently occupied by 9 tenants who will require the utmost attention to maintaining the highest possible level of customer service to sustain and increase occupancy.  This is an excellent opportunity for a candidate with previous assistant property management and/or administration experience.  The Property Administrator will be located at the Hive Management Office in Costa Mesa, CA.



    This is a non-exempt position.


    • Primary responsibility for all customer service and tenant relations, including first point of contact for tenant requests & coordinating all service calls and follow-up of same. Management of on-site management office, including phones, office services and managing all visitors to the project.
    • Primary responsibility for preparing lease abstracts, maintaining insurance certificates, A/R and A/P, monitoring vendors’ activities, and security systems and controls. Maintenance of electronic and hard copy files. 
    • Assist with the management and maintenance of approx. 600,000 square feet of office product, ensuring the income is maximized, expenses controlled, and the value of the asset is maintained by sustaining occupancy through the highest level of service to the tenants.
    • Assist with the marketing efforts of the project team members to ensure timely leasing and optimum levels of renewals of existing tenants.
    • Regularly assist in the inspection of asset to ensure the property is maintained at an optimum level and safeguard the security and protection of all tenants and visitors.
    • Occasional overtime may be required.



    Bachelor’s degree and 2+ years of relevant work experience in commercial real estate preferred.  Must be fluent in Word and Excel.  Familiarity in accounting software programs helpful (Yardi and Kardin platform currently used).  Real Estate license a plus.  The candidate must have excellent oral and written communication skills, and superior skills in tenant relations & customer service.  Other essential capabilities include commitment to meet deadlines, integrity, work ethic & leadership qualities. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



    Competencies Require:

    • Good organization skills
    • Ability to prioritize multiple tasks
    • Good customer service skills



    Supervisory Responsibilities:

    This candidate will assist with the supervision the onsite staff such as building engineer/security /parking as well as contractors and vendors performing work on the asset. 


    Travel:   Ability to travel up to 30% of time by car within the Orange County Area.  Some limited travel outside the Area by using air and ground transportation may be required.



    Physical Demands:

    The physical demands described here are representative of those that must be met by the Property Administrator to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    While performing the duties of this job the Property Administrator is regularly required to sit and use hands to finger, handle, or feel. The Property Administrator is frequently required to talk or hear. The Property Administrator is occasionally required to stand and walk. The Property Administrator is occasionally required to lift up to 10 pounds. The vision requirements include: close vision and ability to adjust focus.



    Work Environment:

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    Work is performed in an office setting with exposure to CRTs and UV rays. Working extended hours may be required as needed.  While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.  The noise level in the work environment is usually quiet.



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